Tuesday 25 November 2014

Hospitality is important in hospitals

Communication and hospitality is extremely vital when it comes to hospitals. There are millions of people who visit the center, it is obvious that all of them are disturbed due to some or the other illness. It is the responsibility of the hospital management to have staffs that are warm and friendly. There should be proper customer service provided to the patients and family. Memorial international patient care network is a hospital which emphasizes on such facts. The staffs of MIPCN are well trained and know the importance of being sensitive and taking care of the patient and the family as well.

The hospital management should always remember that there should be “service with a smile”. This creates warmth and the people in the hospital feel much more relieved. Proper attention should be given and all the queries should be answered appropriately without creating any confusion. If it is an international hospital, it becomes all the important for the management to be more friendly, warm and attentive towards the international patients.  Being unwell is not a good feeling, over that being treated harshly is adverse.

The hospital staff should always have a positive attitude.  It indeed requires lot of patience to be in the hospital industry and taking care of the patient. The nurses that take care of the patient should be very warm and friendly. This will help the patient heal faster. Memorial international patient care network knows this, gives proper training and certification to all the nurses in every department. Strict actions are also taken against staff and employees who do not follow the code of conduct.

Now, get treated with not only amazing physicians and doctors, but also the patients are taken care of by warm and friendly nurses and the families are welcomed with warm and pleasant smile of the hospital staff and management. MIPCN is the hospital that has hospitality too.

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